Kwispel SmartFeed is an automatic pet feeder designed to help you maintain your pet's feeding routine when you're working, travelling, running late, or simply away from home.

SmartFeed is designed for everyday feeding of household pets such as cats and dogs. We recommend choosing the version and feeding setup that best matches your pet's size and normal feeding routine.

SmartFeed has a 5L food capacity, helping reduce the need for frequent refills.

SmartFeed is intended for suitable dry pet food. For best results, use food that fits comfortably through the feeder's dispensing mechanism and follow the product instructions supplied with your unit.

The camera version of SmartFeed includes a built-in camera, allowing you to check in on your pet while you're away.

Yes, when using the camera version with the required app and WiFi connection, you can check in remotely and see what's happening at home.

WiFi is required for the connected features of the WiFi and camera versions. Please refer to the setup instructions included with your specific SmartFeed version for compatibility and connection details.

Connected SmartFeed versions are designed to allow remote control through the compatible app. This lets you manage your pet's feeding routine even when you're away from home.

No. SmartFeed is designed for straightforward setup. Simply follow the instructions included with your unit to assemble the feeder, add food, and configure the connected features if your version supports them.

Connected features such as remote access and camera viewing may be unavailable while the feeder is offline. For the exact behaviour of scheduled feeding during an internet interruption, please follow the instructions supplied with your specific SmartFeed version.

We recommend regularly cleaning the food-contact areas and keeping the feeder dry and hygienic. Always follow the cleaning instructions supplied with your SmartFeed unit.

Orders are normally processed within 1–3 business days. Estimated delivery is generally 7–14 business days after processing.

Yes. Once your order has been shipped and tracking information is available, it will be provided to you by email.

Shipping availability may depend on your destination. Available shipping options and costs, if applicable, will be shown during checkout.

Yes. If you change your mind about your purchase, please contact us and follow the return instructions provided by our support team. Return eligibility is subject to our return policy.

Contact our support team with your order details. We'll guide you through the next steps and let you know where to send the product, if a return is required.

Please contact us as soon as possible with your order number and photos or videos showing the issue. Our support team will help you determine the best solution.

If you need to change or cancel an order, contact us as soon as possible. We will do our best to help before the order is processed or shipped.

If you have a question about your order or SmartFeed, please contact our support team through the Contact page. Please include your order number whenever you're contacting us about an existing order.